The Benefit Place
Frequently Asked Questions - General Information
Q. When does coverage begin?
A. Coverage can begin as soon as tomorrow if you apply today and request today as your policy "effective date". Coverage is effective the later of the following dates: 12:01 a.m. on the date you request, or 12:01 a.m. on the date following the postmark affixed by the U.S. Postal Service on the envelope containing your application - whichever is later.
Q. How many times may I renew my plan?
A. Student Select is renewable as long as you need it...and, of course, pay the premiums. This is important after graduation while looking for a job. It's hard to find a college with a health plan that stays with you.
Q. How long after I submit my application will I receive confirmation or acceptance?
A. The Specialty Products Department at Fortis Health will review your application for eligibility and check the submitted premium. Most eligibility determinations are made within 48 hours of receipt. It is important that we have a current phone number should we need to verify any information. If your application is complete and the full premium is paid, your identification card and contract will be sent to the "correspondence address" indicated within 72 hours of receipt. IMPORTANT: IF YOU ARE REQUIRED TO PROVIDE PROOF OF INSURANCE TO YOUR SCHOOL, PLEASE SUBMIT YOUR APPLICATION AT LEAST TWO WEEKS BEFORE PROOF OF COVERAGE IS NEEDED.
Q. Even if I graduate, is this plan still effective?
A. The plan is effective through the end of the 12-month policy period. Then you can renew it as long as you need it...and, of course, as long as you pay your premiums.
Q. Why is Student Select not available in all states?
A. Student Select has not been filed and approved in Georgia, Kentucky, Maine, Minnesota, New Hampshire, New Jersey, New York, Oregon, South Carolina, Hawaii, and Alaska. We are unable to issue you a Student Select policy if you are a resident of one of these states and you also live in one of these states while attending school.
Q. Do I get a refund?
A. Student Select guarantees your satisfaction. You get a full refund if you return the policy within the first ten days. You may also cancel with written notice at any time during the policy and receive a refund as described in the policy.
| FAQ Topics | ||
 Eligibility |
Benefits |
Back
to FAQs |
- Get general information
- Find out about the coverage
- View our FAQ's
- Calculate your premium apply by clicking on the appropriate state below and printing the application. Once the form is completed, if paying by credit card, please fax it to 214-599-9813 and mail the original of the application to the address on our contact us page. If paying by check, please mail the application to the address on our contact us page along with the check.
- CA, CT, GA, IA, IL, KY, LA, MD, MN, MO, NC, NE, OH, OK, SC, TN, TX, VA, WI
Do
you need
to save money?